Omega

Curated service providers experienced with Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Royal Jewelers

Family-owned downtown Fargo jeweler since 1928 that handles routine watch work and takes in Omega and Breitling watches for brand service.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Borsheims

Omaha jeweler since 1870, authorized by Omega, Breitling and Montblanc for service, with routine work in house and complex repairs sent to brand partners.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Alson Jewelers

Cleveland-area jeweler on Chagrin Boulevard with watchmakers on site, authorized for Rolex, Tudor, IWC, Breitling and Baume & Mercier service.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Korman

Austin family jeweler since 1973 with a Rolex service center on the lower level of its N. Lamar Jewel House, run by named watchmakers.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Henne Jewelers

Family-owned Pittsburgh jeweler in Shadyside since 1887 and Official Rolex Jeweler, doing most watch service in its own shop.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Meierotto Jewelers

North Kansas City jeweler founded in 1979, authorized to service Rolex, Tudor, Breitling and Omega, and routing other brands to the maker.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Hal Davis Jewelers

Downtown Boise jeweler since 1966, an Official Rolex Jeweler and Service Center also authorized for Omega and Tudor, with an in-house watchmaker.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Josephs Jewelers

West Des Moines jeweler that Rolex lists as an Official Rolex Retailer and Service Center, also authorized for Omega and Tudor, servicing most brands.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

United Watch Services

Union Square independent watch repair shop servicing Rolex, Omega, Cartier, Patek Philippe and 20+ other luxury brands, with mail-in repair from all 50 states.

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Omega Watch Repair & Service

Omega is a Swatch Group brand that services watches built with matching Omega parts, so where parts come from matters, whether you use Omega's authorized service centers and retailers or an independent.

Omega factory service

  • Complete service: every 5 to 8 years, depending on how the watch is worn
  • Water-resistance check: every year
  • New-watch warranty: 5 years, international, against material and manufacturing defects
  • Service warranty: 24 months on each service or repair by an authorized Omega service center

Omega also restores older watches. If a watch has counterfeit or altered components, Omega may offer to replace them at your cost, or refuse the service.

Independent Omega service

Work by anyone Omega has not authorized voids the warranty, so use Omega for the first five years. Since January 1, 2016, Swatch Group has supplied spare parts only to repairers it has approved for a parts account. Out of warranty, a skilled independent is still an option, especially for vintage Speedmasters and Seamasters. Ask how the shop sources parts, because non-original parts can affect whether Omega will service the watch later.

Before you ship, ask

  • Is my watch still under Omega's 5-year warranty? If so, use Omega first.
  • Do you hold a Swatch Group parts account, or how do you source Omega parts?
  • For vintage pieces: will you keep the original dial, hands and bezel?
  • Will I get a written estimate before work starts?
  • Are you authorized by Omega for service, and where does that show on Omega's own website?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Caring for your Omega, Omega servicing and prices, Watch Guy on the Swatch Group parts policy.

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