Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Henne Jewelers

Family-owned Pittsburgh jeweler since 1887 and Official Rolex Jeweler, with a Lititz Watch Technicum graduate doing most watch service in-house.

independent

Henne Jewelers is a fourth-generation, family-owned jeweler in Pittsburgh's Shadyside neighborhood, founded in 1887 as a place where railroad workers could have their watches repaired. It is listed on rolex.com as an Official Rolex Jeweler. The shop says its repairs are done by Paul Capar, a Lititz Watch Technicum graduate who holds Rolex Level 50 certification.

Brands serviced: Rolex, and the shop mentions servicing Ebel. The shop says some brands require factory service, so call ahead to confirm your watch can be serviced locally.

What we do: The shop says most work is done in-house, including battery replacement, bracelet sizing, cleaning and full overhauls. Watches from brands that require factory service are sent to the manufacturer.

How we collect your watch: Walk in at the Walnut Street store. For other options, the shop asks you to call 412-682-0226.

hybrid — routine on site, complex sent out
local / walk-in only

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