Maurice Lacroix Watch Repair & Service

Maurice Lacroix makes two kinds of watches: some with its own manufacture calibers, made since 2006, and some with sourced Swiss movements. Which you own shapes service.

Maurice Lacroix factory service

• Overhaul: every four to five years
• Water-resistance checks: the brand's pages say anything from yearly to every two to three years, so ask at each service
• Quartz battery: about every two years
• New-watch warranty: 2 years, international, from purchase against manufacturing defects (crystal, leather straps and misuse excluded)
• Service warranty: 12 months on partial and full services
• Prices: published in Swiss francs, from CHF 125 for a partial quartz service to CHF 950 for a full service on a manufacture movement with a complication, excluding shipping

The official US service center, operated by DKSH in Lincoln, Nebraska, takes watches directly: pack carefully, include a letter explaining the problem, and insure the package. Older models outside the price categories, because of age or parts availability, get a custom quote.

Independent Maurice Lacroix service

Repair or maintenance by anyone unauthorized voids the warranty, so use the brand for the first two years. After that, the movement decides. The Aikon Automatic's caliber ML115 is built on the Sellita SW200, which experienced independents service routinely. The brand prices service on its manufacture calibers separately and higher, so for those, ask any independent how they would get parts.

Before you ship, ask

• Is my watch still within its 2-year warranty? If so, use Maurice Lacroix first.
• Is my movement a Sellita-based caliber or a Maurice Lacroix manufacture caliber, and have you serviced it?
• Will you test water resistance after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Maurice Lacroix for service, and where does that show on Maurice Lacroix's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Maurice Lacroix FAQs, Maurice Lacroix services and prices, Maurice Lacroix care advice, Maurice Lacroix services, Maurice Lacroix user manual, Maurice Lacroix US stores and service, Monochrome on the Aikon Automatic, Europa Star on the ML106.