Watch Repair Professionals is a mail-in watch repair workshop in Brookfield, Wisconsin, and the service center for The Jewelry Center's four stores.
Bulova
Curated service providers experienced with Bulova.
Hiawatha, Iowa watch repair shop owned and run by two watchmakers, father and son, who do the work themselves, taking watches in person or by mail.
Johnston, Iowa watch and clock repair shop, offering watch repair since 1989, with battery, band and maintenance work alongside clock repair and house calls.
Waxhaw, North Carolina independent watch repair shop for vintage and modern watches, including Rolex, Omega and TAG Heuer, by walk-in or mail.
Independent watch repair workshop on the 9th floor of the Shreve Building, downtown San Francisco, servicing many brands on site and accepting mail-in watches.
Family-run watch and jewelry repair shop on Indian School Road in Phoenix, led by Russian-trained horologist Nurel Yagudayev.
Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.
Family-run Slidell clock and watch repair shop that also sells and sharpens knives; works on watches from Seiko and Citizen through Omega and Rolex.
Family watch repair business in Highlands Ranch, Colorado, since 1951, with a CW21-certified watchmaker on site and mail-in service for all 50 states.
Family-owned Melville, Long Island watch repair shop doing overhauls and restoration on luxury and everyday brands, walk-in or by mail from across the US.
Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.
Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.
Bulova Watch Repair & Service
Bulova runs US factory service by mail from its service center in Houston, Texas. Vintage Bulovas and tuning-fork Accutrons need a watchmaker who knows the movement.
Bulova factory service
New Bulovas carry a three-year global warranty. To send one in:
- Fill out Bulova's Service Request Form.
- Pack the watch in a small padded box, without its original box.
- Ship it to Houston with tracking and insurance. Bulova is not responsible for lost packages.
Allow 2 to 4 weeks for Bulova to assess the repair before service begins. You are told about any cost the warranty does not cover.
Independent Bulova service
Bulova says any work that opens the case should be done by a properly qualified technician, preferably an authorized Bulova dealer or Bulova itself, and improper work voids the warranty. For a vintage Bulova or a tuning-fork Accutron, choose a watchmaker who has serviced that movement before.
Before you ship, ask
- Is my watch still inside Bulova's 3-year warranty? If so, use Bulova first.
- Have you serviced this Bulova or Accutron movement before?
- Will you pressure-test water resistance after closing the case?
- Will I get a written estimate before work starts?
- Are you authorized by Bulova for service, and where does that show on Bulova's own website?
- Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Bulova warranty, How to send a Bulova for repair, Bulova Accutron history.