Bell & Ross

Curated service providers experienced with Bell & Ross.

Independent watch repair workshop on the 9th floor of the Shreve Building, downtown San Francisco, servicing many brands on site and accepting mail-in watches.

Omaha jeweler since 1870, authorized by Omega, Breitling and Montblanc for service, with routine work in house and complex repairs sent to brand partners.

Family-owned Lower Gwynedd jeweler north of Philadelphia, a Rolex Service Center whose own watchmakers carry out all repairs on site.

Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.

Bell & Ross Watch Repair & Service

Most Bell & Ross watches run on Swiss Made movements from suppliers such as ETA, Sellita and Dubois-Depraz, so owners can use the brand's affiliated partners (repair centers and approved watchmakers) or, after the warranty, an independent. A few models must go back to Switzerland.

Bell & Ross factory service

  • Full service: every four to six years
  • Water-resistance check: every two years at a Bell & Ross repair center or by an approved watchmaker, or every year in a particularly humid climate
  • New-watch warranty: 2 years, international, covering parts and labor
  • Service warranty: one year on the work carried out

Find an affiliated partner through the Bell & Ross store locator. Hydromax and Hydrochallenger models go directly to the brand's master watchmakers in Switzerland, which can take 2 to 3 months.

Independent Bell & Ross service

Most of these movements are widely serviced, so an experienced independent is realistic once the warranty ends; until then, use the Bell & Ross network. Two cases favor the factory: the BR-X5, whose BR-CAL.323 is made by Kenissi, and the Hydromax and Hydrochallenger.

Before you ship, ask

  • Is my watch still under Bell & Ross's 2-year warranty? If so, use the brand's network first.
  • Which movement is in my watch, and have you serviced it before?
  • For a BR-X5, Hydromax or Hydrochallenger: will it need to go to Bell & Ross?
  • Will I get a written estimate before work starts?
  • Are you authorized by Bell & Ross for service, and where does that show on Bell & Ross's own website?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Bell & Ross FAQ, Bell & Ross care instructions, Bell & Ross customer care, Watches by SJX on the BR-X5.

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