Perrelet Watch Repair & Service

Perrelet, a Festina Group brand known for its Turbine models, builds current watches on exclusive calibers developed with sister company Soprod. With no US service center named, US owners contact the brand directly or find an independent who knows these calibers.

Perrelet factory service

• Interval: a check every two years and a full service every five.
• Warranty: three-year limited international warranty against manufacturing defects. Watches with the P-331-MH COSC movement bought from an authorized dealer can add two years if registered within 90 days.

The warranty card must be completed and stamped by an authorized dealer, and only repairs at service centers officially authorized by Perrelet are covered. Perrelet lists service centers in Herbetswil, Switzerland and Barcelona, Spain, and takes service inquiries by email. Its prepaid service kit is offered only in European countries. The workshop also restores older Perrelet pieces, priced by estimate.

Independent Perrelet service

Use an authorized center while the warranty runs. After that, because these are not widely used base movements, ask any independent whether they have serviced a Perrelet caliber and can get parts.

Before you ship, ask

• Is my watch still within its warranty? If so, contact Perrelet before sending it anywhere.
• Have you serviced a Perrelet, and can you get parts for its caliber?
• Will you test water resistance after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Perrelet for service, and where does that show on Perrelet's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Perrelet watchmaking laboratory, Perrelet manufacturing warranty, Perrelet warranty extension, Perrelet technical service, Perrelet service kit, Perrelet maintenance fees, Europa Star on Perrelet and Soprod, Watch Advice interview on Perrelet and Soprod.