Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Josephs Jewelers

Name: Josephs Jewelers
Telephone: +1 515-440-2991

West Des Moines jeweler that Rolex lists as an Official Rolex Retailer and Service Center, also authorized for Omega and Tudor, servicing most brands.

Multi-Brand / Generalist Omega Rolex TAG Heuer Tudor

Authorized Service For

Omega Rolex Tudor

Authorized Drop-off Point For

TAG Heuer

authorized

Verified Oct 16, 2026

5425 Mills Civic Parkway, West Des Moines, IA 50266 +1 515-440-2991

Josephs Jewelers is an Iowa jeweler on Mills Civic Parkway in West Des Moines. For Rolex owners it is a service center, not just a retailer, and its own horologists take on watches of almost any brand.

Servicing your watch here. Rolex lists the store as an Official Rolex Retailer and Service Center, and Omega and Tudor also authorize it for service. The shop says its horologists can diagnose and repair "just about any malfunction or problem regardless of your watch brand," across quartz, automatic, solar and mechanical movements. That includes routine cleaning and lubrication of automatic watches, and most fittings and battery replacements can be done while you wait. TAG Heuer also lists the store on its official service network as a drop-off point: TAG Heuer watches are taken in here and sent to TAG Heuer for service.

Visiting. 5425 Mills Civic Parkway, West Des Moines. Bring the watch to the showroom in person; the website does not mention mail-in. +1 515-440-2991.

in-house — all work on site

local / walk-in only