Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Josephs Jewelers

West Des Moines jeweler listed on rolex.com as an Official Rolex Retailer and Service Center, with its own horologists servicing watches of any brand.

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Josephs Jewelers is a long-established Iowa jeweler at Mills Civic Parkway in West Des Moines. Rolex lists this store as an Official Rolex Retailer and Service Center, and the shop says its own horologists can diagnose and repair "just about any malfunction or problem regardless of your watch brand."

Brands serviced: Rolex, plus other brands; the shop says it works on watches regardless of brand, including quartz, automatic, solar and mechanical movements.

What we do: Diagnosis and repair, routine cleaning and lubrication of automatic watches, and battery replacements. The shop says most fittings and battery replacements can be done while you wait.

How we collect your watch: Bring it to the West Des Moines showroom in person. No mail-in service is described on the shop's site.

in-house — all work on site
local / walk-in only

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