Alpina Watch Repair & Service

Alpina, a Swiss sport watch brand in the Citizen group since 2016, makes some calibers of its own and builds its core automatics on a Sellita movement. Which one is in your watch decides who should open it.

Alpina factory service

Plan on a service every four years, with a water-resistance check on the same cycle: seals wear, and an impact can break one.

• Warranty: 3 years on new watches sold in the US, Canada and Caribbean duty-free stores, from the date on the warranty certificate.
• Repair warranty: 12 months on the work and any replaced parts.
• Older watches: past 10 years, Alpina quotes after a diagnosis, and a repair can take up to six months depending on parts.
• US service centers: Stoll & Co. (Dayton, Ohio), SWISStime care (Miami, Florida) and West Coast Watch Service Center (Los Angeles, California).

Independent Alpina service

For the warranty to stand, any servicing or repair must be done by an Alpina-approved service and repair center, so for the first three years use one of the three US centers.

After that, Alpina's manufacture calibers, such as the AL-710 date caliber and the AL-760 flyback chronograph, are still safer with an approved center. Core automatics such as the AL-525 use the Sellita SW200, which experienced independents service routinely.

Before you ship, ask

• Is my watch still within its 3-year warranty? If so, use one of Alpina's US service centers.
• Is my movement an Alpina manufacture caliber or a Sellita-based one, and have you serviced it?
• Will you test water resistance after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Alpina for service, and where does that show on Alpina's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Alpina US warranty, Alpina international warranty, Alpina watch care, Alpina service centers, Alpina calibers, Federation of the Swiss Watch Industry on Citizen's acquisition, Professional Watches on the AL-525.