Burlingame jeweler with an on-site watchmaker that Rolex lists as a Service Center, servicing Rolex and Tudor and taking in Patek Philippe.
Patek Philippe
Curated service providers experienced with Patek Philippe.
Tysons Galleria jeweler that Rolex lists as an Official Rolex Retailer and Service Center, servicing Rolex and Tudor and taking in Patek Philippe watches.
Calabasas jeweler that Rolex lists as an Official Rolex Jeweler and Service Center, servicing Rolex and Tudor and taking in Patek Philippe watches.
Seybold Building watch repair shop in downtown Miami restoring antique and vintage watches, making parts in its own shop, with a one-year guarantee.
Downtown Miami watch repair shop in the duPont Building, led by watchmaker Patrick Desbiolles, servicing complications and restoring vintage watches.
Family-owned watch workshop in Miami's duPont Building, founded in 1985 and run by Ramsy and Ruben Sarraff, for full and partial service and refinishing.
Diamond District repair shop in Manhattan that services Rolex, Patek Philippe, Omega and more in its own facility, with mail-in and a Florida store.
Greenwood, Indiana jeweler on US 31 with in-house watchmakers, listed by Rolex as a Rolex service center.
SouthPark, Charlotte jeweler with in-house watchmakers that Rolex lists as a service center; Patek Philippe and Breitling list it as a drop-off point.
Patek Philippe's own US service center in Rockefeller Center, operated by The Henri Stern Watch Agency, by appointment only.
Bucherer store on Worth Avenue in Palm Beach, authorized by Rolex and Patek Philippe to take their watches in for service, with Tudor through Rolex.
Grosse Pointe Woods jeweler with an in-store watch service center since 2008, and a Patek Philippe authorized retailer that takes Patek watches in for service.
Patek Philippe Watch Repair & Service
Patek Philippe's archives cover every watch it has produced since 1839, and every watch that comes in for service is checked against them first. The brand asks that its watches be serviced only by authorized retailers or authorized service centers, which in the US means its New York service center or an authorized retailer.
Patek Philippe factory service
Patek Philippe recommends a service every eight to ten years.
- US service center: Patek Philippe Service Center USA (The Henri Stern Watch Agency), 45 Rockefeller Plaza, New York. Authorized retailers accept watches too.
- Estimate: quick for modern watches made after 1980 with no visible damage; otherwise the watch is opened and a detailed estimate follows within five working days.
- Turnaround: 6 to 12 weeks, ending with a 14-day inspection of water resistance, function and appearance.
- Warranty: two years on the work, across the authorized network.
- Prices: published as maximums in Swiss francs, for example 1,000 CHF for a self-winding watch.
Independent Patek Philippe service
Patek Philippe's position is that its watches should go only to authorized service. Owners most often consider an independent specialist for vintage pieces, where restoring original parts rather than replacing them matters. If you go that route, ask how any replacement part will be sourced.
Before you ship, ask
- Are you an authorized Patek Philippe retailer or service center, where does that show on patek.com, and is the work done here or sent to Patek Philippe? If it is sent on, does the quote add a fee on top of the service center's charge?
- For vintage pieces: will you consult me before replacing or refinishing the dial, hands or case?
- Will I get a written estimate before work starts?
- What warranty do you give on the work?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Patek Philippe service centers, Patek Philippe servicing steps, Patek Philippe service costs, Patek Philippe watch care, Patek Philippe watch care FAQ.