Fendi Watch Repair & Service

Fendi Timepieces is the watch line of the Italian fashion house Fendi, owned by LVMH since 2000. Its service rules are strict: while the warranty runs, even a battery change belongs at a Fendi Approved Service Center.

Fendi factory service

• Mechanical service: every three to four years
• Water-resistance check: once a year at a Fendi Timepieces Approved Service Center
• Warranty: 24 months from purchase against manufacturing defects, provided the authorized retailer completes, signs and dates the International Warranty Card
• Not covered: maintenance, batteries, straps, bracelets, crowns, scratches, accidents and misuse

Fendi says a discharged battery should be replaced right away by an Approved Service Center, and lists those centers at fendi.com/timepieces. When we checked, that page did not list a US center, so start with the retailer or Fendi boutique where you bought the watch.

Independent Fendi service

Any service or repair outside an Approved Service Center voids the warranty, so stay in Fendi's network for the first 24 months. After that, an independent is an option. Fendi uses Swiss quartz and automatic movements but does not name its suppliers, so ask which movement your watch has and whether the watchmaker can get parts for it.

Before you ship, ask

• Is my watch still within the 24-month warranty? If so, use a Fendi Approved Service Center, even for a battery.
• Which movement is in my watch, and can you get parts for it?
• Will you replace the gaskets and test water resistance after a battery change?
• Will I get a written estimate before work starts?
• Are you authorized by Fendi for service, and where does that show on Fendi's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Fendi Timepieces instruction manual, Fendi Timepieces warranty, LVMH on Fendi.