Graham Watch Repair & Service

Graham, a privately owned Swiss watchmaker in La Chaux-de-Fonds, is best known for its Chronofighter, with a trigger-style chronograph lever specific to it. Inside is a modified Valjoux 7750, which experienced independents service routinely.

Graham factory service

• Checks: water resistance every two years, and a check every five years "to ensure a perfect running", both by an authorized Graham agent.
• Warranty: a 2-year international limited warranty against manufacturing defects from the date of purchase. Water damage is not covered if the two-yearly water-resistance tests were not done.
• US service centers: Watch Central in Great Neck, New York; Time Innovations in New York, New York; and West Coast Watch Service Center in Los Angeles, California.
• Questions: by email through Graham's contact page.

Independent Graham service

The warranty requires service exclusively through an authorized Graham retailer, distributor or service center, and excludes work by any third party, so use a listed center while the watch is covered. After that, ask an independent whether they have worked on the Chronofighter's trigger as well as the 7750.

Before you ship, ask

• Is my watch still within its 2-year warranty? If so, use one of Graham's listed service centers.
• Have you serviced a Graham Chronofighter, including its trigger mechanism?
• Will you test water resistance after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Graham for service, and where does that show on Graham's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Graham warranty, Graham warranty terms (PDF), Graham service centers, Graham contact, Graham history, aBlogtoWatch on the Chronofighter, Monochrome on the Chronofighter caliber.