De Bethune Watch Repair & Service

De Bethune builds its own movements in L'Auberson, Switzerland: 31 calibers and 8 patents, with vertically integrated production and its own chronometry center for balance springs and balance wheels. That shapes service, so start with the manufacture.

De Bethune factory service

De Bethune does not publish a US service center, service interval or warranty terms. To request service, use the contact form on its website and choose the "After sales service" subject; the contacts it lists are the Geneva showroom and the L'Auberson manufacture. The brand has a New York lounge, open by appointment, but does not say it handles service.

Independent De Bethune service

De Bethune's movements carry its own technical ideas, such as the Triple Pare-Chute shock absorber and the Absolute Clutch. Before trusting one to an independent, ask whether they have serviced a De Bethune caliber and can get parts.

Before you ship, ask

• Have you contacted De Bethune's after-sales service about this watch first?
• Have you serviced a De Bethune caliber before, and can you get parts for it?
• Are you authorized by De Bethune for service, and where does that show on De Bethune's own website?
• Will the work be done in-house, or sent on to Switzerland? If it is sent on, does the quote add a fee on top of the service center's charge?
• Will I get a written estimate before work starts?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: De Bethune contact, De Bethune retailers, De Bethune vision, De Bethune technical innovations, Luxury Tribune on De Bethune's ownership.