Vacheron Constantin Watch Repair & Service

Vacheron Constantin says its Master Watchmakers can service and restore any timepiece the Maison has produced since 1755. So whether your watch is new or historic, its boutiques and authorized repair centers can take it, and some independent watchmakers work on the brand too.

Vacheron Constantin factory service

Alongside routine maintenance, the brand offers restoration and archival services. Arrange service through a boutique appointment or the online contact form.

Warranty: 2 years against manufacturing defects. Eligible watches still inside those 2 years can take a 6-year extension, for 8 years in total.
After service: a Restoration or Complete Service carries its own 2-year warranty on the work and the parts replaced.

Independent Vacheron Constantin service

An experienced independent can suit an older, out-of-warranty Vacheron, particularly a vintage piece where preserving original parts matters. For complicated or historic watches, the brand's own restoration service and archives are hard to match.

Before you ship, ask

Is my watch still inside its 2-year warranty, and eligible for the 8-year extension? If so, use Vacheron Constantin first.
How do you source Vacheron Constantin parts?
For vintage pieces: will you consult me before refinishing or replacing original parts?
Will I get a written estimate before work starts?
Are you authorized by Vacheron Constantin for service, and where does that show on Vacheron Constantin's own website?
Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Vacheron Constantin services, Vacheron Constantin warranty and digital passport.