Philip Stein Watch Repair & Service

Philip Stein, founded in 2002 with its corporate office in Florida, services its watches through a network of Authorized Repair Centers.

Philip Stein factory service

• Movement maintenance: every three to five years, depending on the model
• Gaskets and seals: checked each year at an Authorized Repair Center
• Battery: lasts around 18 to 24 months; replace an old one to prevent damage
• New-watch warranty: 2 years against defects in materials and workmanship (batteries, straps and crystals not covered); a battery change is covered during the warranty only when done at an Authorized Repair Center
• Phone: toll-free 1-855-533-3939

Find a center through Philip Stein's store locator. The corporate office in Pembroke Park, Florida sells no product but takes local service drop-offs by appointment.

Independent Philip Stein service

Philip Stein says tampering by anyone outside its network of authorized service centers will end the associated warranty, even after the original two years. Use the network while your watch is covered, including for batteries. The brand uses Japanese and Swiss quartz and automatic movements. After the warranty, an experienced independent is an option for battery changes and routine quartz work, but first decide whether any remaining Philip Stein coverage matters to you.

Before you ship, ask

• Is my watch still within its 2-year warranty? If so, use an Authorized Repair Center, even for a battery.
• Which movement is in my watch, and have you serviced it before?
• Will you pressure-test water resistance after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Philip Stein for service, and where does that show on Philip Stein's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Philip Stein FAQ, Philip Stein terms and warranty, Philip Stein contact, Haute Time on Philip Stein.