Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.
Ulysse Nardin
Curated service providers experienced with Ulysse Nardin.
Ulysse Nardin services watches through its authorized service centers, including a mail-in route for US owners.
Ulysse Nardin factory service
Ulysse Nardin recommends a complete service approximately every five years. A complete overhaul includes dismantling, cleaning and oiling the movement, replacing worn parts with genuine ones, adjusting timing and testing water resistance. US owners can request a free shipping kit from the brand's website or call Ulysse Nardin at 1-888-604-1878.
New watches bought from an authorized retailer carry a 2-year warranty. Owners have one year from purchase to activate a further 3-year extension.
Vintage Ulysse Nardin
Ulysse Nardin says it holds a large inventory of spare parts for vintage watches and can often service them. Vintage repairs are handled at its factory in Switzerland. The first step is to email the movement number, which any qualified watchmaker can read off the movement, so the factory can check parts. Vintage service carries a limited 6-month warranty, and some parts may no longer be available.
Independent Ulysse Nardin service
Ulysse Nardin says only its authorized service centers should service its watches. It will not honor any service guarantee or warranty after work by a non-authorized technician. For a watch under warranty, use Ulysse Nardin. For an older watch, an independent may still make sense, and can help you get the movement number for a vintage enquiry.
Before you ship, ask
- Is my watch still under warranty? If so, use Ulysse Nardin first.
- Have you serviced this Ulysse Nardin caliber before? (Some, like the Freak, are unusual.)
- How will you source any replacement part?
- Will I get a written estimate before work starts?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Ulysse Nardin watch care, Ulysse Nardin warranty, Ulysse Nardin FAQ.