Zenith

Curated service providers experienced with Zenith.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Swiss Watchmakers & Co.

Downtown Miami watch repair shop in the duPont Building, led by watchmaker Patrick Desbiolles, servicing complications and restoring vintage watches.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Watch Circle

Downtown Waukesha, Wisconsin watch repair and restoration shop that does all its work on site, for modern and antique wristwatches and pocket watches.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Geneva Watch Repair

Independent watch repair workshop on the 9th floor of the Shreve Building, downtown San Francisco, servicing many brands on site and accepting mail-in watches.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Honolulu Time Co.

Family-owned Honolulu watch and jewelry shop on Kapiolani Boulevard, open since 1978, offering Swiss watch sales, overhauls, batteries and pressure testing.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Glezer-Kraus Incorporated

Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.

BBB Accredited
Insured Shipping
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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Borsheims

Omaha jeweler since 1870, authorized by Omega, Breitling and Montblanc for service, with routine work in house and complex repairs sent to brand partners.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

United Watch Services

Union Square independent watch repair shop servicing Rolex, Omega, Cartier, Patek Philippe and 20+ other luxury brands, with mail-in repair from all 50 states.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Saltzman's Watches

Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Feldmar Watch Company

Family-owned Los Angeles watch retailer, founded as a repair business in 1913, and an authorized service location for Baume & Mercier, Breitling and Montblanc.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

D's Time Service

Independent watch repair shop in downtown San Diego doing complete service and restoration on site, with walk-in and nationwide mail-in service.

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Zenith Watch Repair & Service

Zenith publishes its service rates, so you know the factory price before you ask anyone else, and registering a watch bought since 2022 stretches its warranty to 5 years.

Zenith factory service

Zenith recommends checking a watch's water resistance and accuracy every two to three years. Its published rates are in Swiss francs:

  • Complete service: CHF 500 for a simple mechanical watch up to CHF 750 for a complicated chronograph.
  • Partial service: CHF 200 to 300.
  • By estimate: El Primero haute horlogerie pieces and historical mechanical watches.
  • Declined quote: CHF 100.
  • Service warranty: one year.
  • New-watch warranty: 2 years, plus 3 more for watches bought from January 1, 2022 and registered on Zenith's website.

The warranty applies at authorized Zenith service centers worldwide, with the guarantee certificate and proof of purchase from an authorized dealer.

Independent Zenith service

Use Zenith while the warranty runs. Once it ends, an independent with Zenith experience is an option, especially for vintage pieces that Zenith prices only by estimate. Ask which Zenith calibers they have serviced, and compare their quote with Zenith's published rate.

Before you ship, ask

  • Is my watch still under Zenith's warranty (5 years if registered)? If so, use Zenith first.
  • How does your quote compare with Zenith's published rate for my watch?
  • Have you serviced this Zenith caliber, such as an El Primero, before?
  • For vintage pieces: will you keep the original dial and hands?
  • Are you authorized by Zenith for service, and where does that show on Zenith's own website?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Zenith service rates, Zenith international warranty, Zenith 50-year warranty program (recommended check interval).

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