Houston jeweler with a seven-watchmaker workshop on Post Oak Boulevard, a Jaeger-LeCoultre official repairer and Breitling and Baume & Mercier service center.
Piaget
Curated service providers experienced with Piaget.
Independent watch repair workshop on the 9th floor of the Shreve Building, downtown San Francisco, servicing many brands on site and accepting mail-in watches.
Family-run watch and jewelry repair shop on Indian School Road in Phoenix, led by Russian-trained horologist Nurel Yagudayev.
Family-owned Honolulu watch and jewelry shop on Kapiolani Boulevard, open since 1978, offering Swiss watch sales, overhauls, batteries and pressure testing.
Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.
Union Square independent watch repair shop servicing Rolex, Omega, Cartier, Patek Philippe and 20+ other luxury brands, with mail-in repair from all 50 states.
Family watch repair business in Highlands Ranch, Colorado, since 1951, with a CW21-certified watchmaker on site and mail-in service for all 50 states.
Dayton, Ohio service center founded in 1982, with about 40 watchmakers and authorized service for brands including Baume & Mercier, IWC and Jaeger-LeCoultre.
Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.
Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.
Family-run watch repair shop in Midtown Manhattan's Diamond District, overhauling Swiss brands at its own bench, with walk-in and mail-in service.
Piaget Watch Repair & Service
Piaget recommends a service only every 10 years, but it is firm about who does the work: if a non-authorized service center modifies a Piaget, Piaget will no longer be able to service it.
Piaget factory service
The 10-year interval allows for everyday stresses such as impacts, dust, water and temperature changes. Service goes through a Piaget boutique or authorized retailer. Once a watchmaker has examined the piece, Piaget gives an estimated repair time, and you can track progress through the boutique or retailer, or Piaget's Client Relations Service.
- Warranty: 2 years on new watches. Registering in the Piaget Care Program adds 6 more years.
Independent Piaget service
Because outside modification can end factory service, choosing an independent is a bigger decision than for many brands. If you use one, ask for work that keeps the watch in original condition, with no aftermarket parts or modifications.
Before you ship, ask
- Is my watch still under warranty, including any Piaget Care extension? If so, use Piaget first.
- Will your work keep the watch original, so Piaget can still service it later?
- Do you use genuine Piaget parts, and where do they come from?
- Have you serviced this Piaget movement before?
- Are you authorized by Piaget for service, and where does that show on Piaget's own website?
- Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Piaget FAQ.