Doxa Watch Repair & Service

Doxa is a Swiss dive watch brand founded in 1889 and owned by the Jenny family since 1997. Its watches run on widely supplied Swiss movements, which keeps independent service practical once the warranty ends.

Doxa factory service

New Doxa watches carry a 2-year limited warranty against defects in materials and workmanship under normal use. It does not cover damage from misuse, accidents, unauthorized repair or normal wear, including batteries, straps and crystals. For warranty service in the US, email contact.usa@doxawatches.com.

Doxa does not publish a US service center, a service interval or service prices, so ask about all three when you write.

Independent Doxa service

Because unauthorized repair is excluded, contact Doxa first while the watch is covered. After that, an independent is a practical choice: the ETA 2824-2 in the SUB 300 COSC and the Sellita SW200-1 in the SUB 200T are movements experienced independents service routinely. On a dive watch, the pressure test after closing the case matters as much as the movement work.

Before you ship, ask

• Is my watch still within Doxa's 2-year warranty? If so, contact Doxa first.
• Which movement is in my watch, and have you serviced it before?
• Will you pressure-test the watch to its rated depth after closing the case?
• Will I get a written estimate before work starts?
• Are you authorized by Doxa for service, and where does that show on Doxa's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Doxa terms and warranty, Doxa US contact, Europa Star on Doxa, Time+Tide on the SUB 300 COSC, Worn & Wound on the SUB 200T.