Cartier

Curated service providers experienced with Cartier.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Borsheims

Omaha jeweler since 1870, authorized by Omega, Breitling and Montblanc for service, with routine work in house and complex repairs sent to brand partners.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Glezer-Kraus Incorporated

Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Honolulu Time Co.

Family-owned Honolulu watch and jewelry shop on Kapiolani Boulevard, open since 1978, offering Swiss watch sales, overhauls, batteries and pressure testing.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Alson Jewelers

Cleveland-area jeweler on Chagrin Boulevard with watchmakers on site, authorized for Rolex, Tudor, IWC, Breitling and Baume & Mercier service.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Henne Jewelers

Family-owned Pittsburgh jeweler in Shadyside since 1887 and Official Rolex Jeweler, doing most watch service in its own shop.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

United Watch Services

Union Square independent watch repair shop servicing Rolex, Omega, Cartier, Patek Philippe and 20+ other luxury brands, with mail-in repair from all 50 states.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Precision Watches

Family-owned Lower Gwynedd jeweler north of Philadelphia, a Rolex Service Center whose own watchmakers carry out all repairs on site.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Betteridge

Greenwich Avenue jeweler since 1897 and Official Rolex Jeweler and Service Center, with its own watch workshop; Montblanc and Tudor service too.

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Post-Impressionist painting of a bearded watchmaker with a loupe servicing a watch movement at a sunlit window bench

Watches Etc.

Family-owned Wellesley watch shop where AWCI CW21 watchmaker Leonid Pishnik performs repairs on premises; authorized service for Baume & Mercier and Montblanc.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Stoll & Co.

Dayton, Ohio service center founded in 1982, with about 40 watchmakers and authorized service for brands including Baume & Mercier, IWC and Jaeger-LeCoultre.

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Cartier Watch Repair & Service

Cartier's signature is easy to spot: the cabochon set into the crown. Owners can use a Cartier boutique, an authorized dealer or Cartier's mail-in workshop, and independent watchmakers work on the brand too, especially older quartz Tanks and Santos.

Cartier factory service

Cartier recommends servicing a mechanical watch about every six years by a Cartier-authorized professional, and changing a quartz battery about every two years. Water resistance seals should be replaced every two years, and checked yearly if the watch spends a lot of time in water. Take the watch to a boutique or authorized dealer, or mail it to Cartier's workshop. Register it with Cartier Care and the warranty extends to eight years.

Independent Cartier service

An independent can be a good fit for an older quartz Tank or Santos that needs a battery, new seals or a routine service. If your watch is still under warranty or registered with Cartier Care, start with Cartier so the extended warranty stays intact.

Before you ship, ask

  • Is my watch registered with Cartier Care, and still under warranty? If so, use Cartier first.
  • Will you replace the seals and test water resistance after a battery change?
  • How do you source Cartier parts, such as crowns with the cabochon?
  • Will I get a written estimate before work starts?
  • Are you authorized by Cartier for service, and where does that show on Cartier's own website?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Cartier watch FAQ, Cartier watch warranties, Cartier style: cabochon crowns.

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