Brattleboro, Vermont jeweler since 1987 whose in-house watchmakers handle mechanical and quartz watch repair, including Rolex, Cartier, TAG Heuer and Movado.
Cartier
Curated service providers experienced with Cartier.
Pewaukee, Wisconsin watch repair and service shop run by owner-watchmaker Jeff Forslund since 1993, servicing modern, vintage and pocket watches on site.
Marina del Rey watch repair shop that says it services all watches on site, from batteries to complete overhauls, including vintage and pocket watches.
Family-owned Valencia watch and jewelry store doing repairs in-house for Rolex, Omega, Breitling and more, with nationwide mail-in using an insured label.
Seybold Building watch repair shop in downtown Miami restoring antique and vintage watches, making parts in its own shop, with a one-year guarantee.
Kendall jewelry store in Miami with a watchmaker on site, servicing Rolex, Omega, TAG Heuer, Cartier, Breitling and other brands.
Downtown Miami watch repair shop in the duPont Building, led by watchmaker Patrick Desbiolles, servicing complications and restoring vintage watches.
Family-owned watch workshop in Miami's duPont Building, founded in 1985 and run by Ramsy and Ruben Sarraff, for full and partial service and refinishing.
Diamond District repair shop in Manhattan that services Rolex, Patek Philippe, Omega and more in its own facility, with mail-in and a Florida store.
Family-owned Clayton, Missouri watch store whose watchmakers do complete movement servicing, vintage and pocket watch work, and batteries while you wait.
Locally owned Decatur, Georgia jeweler that repairs watches in its own shop, including pocket and vintage pieces, for Rolex, Omega, Cartier and TAG Heuer.
Honolulu watch and clock repair shop run by a master watchmaker, offering complete mechanical servicing and restoration of vintage and antique watches.
Cartier Watch Repair & Service
Cartier's signature is easy to spot: the cabochon set into the crown. Owners can use a Cartier boutique, an authorized dealer or Cartier's mail-in workshop, and independent watchmakers work on the brand too, especially older quartz Tanks and Santos.
Cartier factory service
Cartier recommends servicing a mechanical watch about every six years by a Cartier-authorized professional, and changing a quartz battery about every two years. Water resistance seals should be replaced every two years, and checked yearly if the watch spends a lot of time in water. Take the watch to a boutique or authorized dealer, or mail it to Cartier's workshop. Register it with Cartier Care and the warranty extends to eight years.
Independent Cartier service
An independent can be a good fit for an older quartz Tank or Santos that needs a battery, new seals or a routine service. If your watch is still under warranty or registered with Cartier Care, start with Cartier so the extended warranty stays intact.
Before you ship, ask
- Is my watch registered with Cartier Care, and still under warranty? If so, use Cartier first.
- Will you replace the seals and test water resistance after a battery change?
- How do you source Cartier parts, such as crowns with the cabochon?
- Will I get a written estimate before work starts?
- Are you authorized by Cartier for service, and where does that show on Cartier's own website?
- Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Cartier watch FAQ, Cartier watch warranties, Cartier style: cabochon crowns.