Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Betteridge

Greenwich Avenue jeweler since 1897 and Official Rolex Jeweler and Service Center, with its own watch workshop; Montblanc and Tudor service too.

Authorized Service For
Rolex Montblanc Tudor
Also Works On
Cartier Panerai IWC Schaffhausen Jaeger-LeCoultre A. Lange & Söhne
Authorized Drop-off Point For
Patek Philippe
authorized
Verified Oct 16, 2026

Betteridge has sold fine jewelry in Greenwich since 1897 and is now part of The Watches of Switzerland Group. Behind the showroom is a watch repair room that was fully rebuilt in 2023, and it handles everything from bracelet sizing to full overhauls.

Servicing your watch here. Rolex lists the Greenwich store as an Official Rolex Jeweler and Service Center, and Betteridge says its Rolex work is done by watchmakers in its own workshop who are assessed regularly by Rolex. Tudor watches are serviced through the Rolex network, and Montblanc lists the store as an authorized watch repair location. Patek Philippe watches are taken in here and sent to Patek Philippe for service.

Other repairs. The shop also names Cartier, Panerai, IWC Schaffhausen, Jaeger-LeCoultre and A. Lange & Söhne among the brands it repairs. Ask whether your piece stays in the Greenwich workshop or goes back to the brand. You get an estimate before work begins, and the shop says repair work is guaranteed for one year from the date of service, excluding impact and moisture damage.

Visiting. 40 Greenwich Ave, Greenwich. Drop the watch off in person; the website offers no mail-in service. (203) 869-0124.

hybrid — routine on site, complex sent out
local / walk-in only

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