Family-owned Melville, Long Island watch repair shop doing overhauls and restoration on luxury and everyday brands, walk-in or by mail from across the US.
Cartier
Curated service providers experienced with Cartier.
Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.
Downtown Salt Lake City jeweler that Rolex lists as an Official Rolex Jeweler and Service Center, with its own watchmaker for movement overhauls.
Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.
Family-run watch repair shop in Midtown Manhattan's Diamond District, overhauling Swiss brands at its own bench, with walk-in and mail-in service.
Family-owned Los Angeles watch retailer, founded as a repair business in 1913, and an authorized service location for Baume & Mercier, Breitling and Montblanc.
Downtown Los Angeles watch service center listed by Baume & Mercier and Montblanc for service, with its own workshop, taking walk-ins and mail-in watches.
Family-owned watch and jewelry shop in downtown Lake Worth, serving the Palm Beaches since 1987 and servicing fine watches on the premises.
Independent watch repair shop in downtown San Diego doing complete service and restoration on site, with walk-in and nationwide mail-in service.
Cartier's Palm Beach boutique at The Royal Poinciana Plaza, where owners can drop off Cartier watches for service by Cartier's network.
Cartier's boutique at the Somerset Collection in Troy, Michigan, taking Cartier watches in for service by Cartier.
Independent watch and clock repair by mail from Fort White, Florida: high-grade mechanical and vintage watches, plus antique clocks. Call first to ship.
Cartier Watch Repair & Service
Cartier's signature is easy to spot: the cabochon set into the crown. Owners can use a Cartier boutique, an authorized dealer or Cartier's mail-in workshop, and independent watchmakers work on the brand too, especially older quartz Tanks and Santos.
Cartier factory service
Cartier recommends servicing a mechanical watch about every six years by a Cartier-authorized professional, and changing a quartz battery about every two years. Water resistance seals should be replaced every two years, and checked yearly if the watch spends a lot of time in water. Take the watch to a boutique or authorized dealer, or mail it to Cartier's workshop. Register it with Cartier Care and the warranty extends to eight years.
Independent Cartier service
An independent can be a good fit for an older quartz Tank or Santos that needs a battery, new seals or a routine service. If your watch is still under warranty or registered with Cartier Care, start with Cartier so the extended warranty stays intact.
Before you ship, ask
- Is my watch registered with Cartier Care, and still under warranty? If so, use Cartier first.
- Will you replace the seals and test water resistance after a battery change?
- How do you source Cartier parts, such as crowns with the cabochon?
- Will I get a written estimate before work starts?
- Are you authorized by Cartier for service, and where does that show on Cartier's own website?
- Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Cartier watch FAQ, Cartier watch warranties, Cartier style: cabochon crowns.