Panerai

Curated service providers experienced with Panerai.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Zadok Jewelers, Houston

Houston jeweler with a seven-watchmaker workshop on Post Oak Boulevard, a Jaeger-LeCoultre official repairer and Breitling and Baume & Mercier service center.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

CD Peacock

Oakbrook Center jeweler with an on-premises watch service center, authorized for service by Rolex, Tudor, Omega and Jaeger-LeCoultre.

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A House of Time watchmaker at the bench in the Gainesville, Florida workshop

House of Time

Gainesville, Florida family watch workshop since 1968, servicing watches on site and listed by Baume & Mercier, IWC and Jaeger-LeCoultre for service.

BBB Accredited
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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Chronotek

Souderton, PA watch workshop since 1999, authorized for Baume & Mercier, IWC, Jaeger-LeCoultre and Montblanc service, with vintage restoration and mail-in.

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Chrono Sky's Miami workshop, with watchmakers at their benches under magnifier lamps

Chrono Sky

Downtown Miami watch workshop authorized by Baume & Mercier, Montblanc and Jaeger-LeCoultre for repair, taking walk-ins and mail-in from across the US.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Geneva Watch Repair

Independent watch repair workshop on the 9th floor of the Shreve Building, downtown San Francisco, servicing many brands on site and accepting mail-in watches.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Shami Fine Watchmaking

Fairfield, NJ family-run watch workshop with in-house watchmakers, an authorized service center for Baume & Mercier, Montblanc, Eterna and Jaeger-LeCoultre.

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Panerai Watch Repair & Service

The watchmakers at Panerai's service centers are trained by its own master watchmakers, at the manufacture in Neuchâtel or locally. With a warranty that can reach 8 years, and vintage models it keeps for itself, Panerai is the first stop for most owners.

Panerai factory service

  • Interval: a mechanical watch normally needs maintenance every five or six years.
  • Repairs: Panerai gives an estimate for any work outside the warranty, and once you approve it, repairs and returns the watch in no more than four weeks.
  • Warranty: a 2-year international limited warranty. Register a watch bought within the last two years with Pam.Guard, online by scanning the QR code on the warranty card, and it adds up to six years, for up to 8 years in total.

Independent Panerai service

Panerai states that its own after-sales service is the only center that can give technical assistance for vintage Panerai watches and for the most complicated models. For a modern, out-of-warranty Panerai with a simpler movement, a skilled independent can be an option; ask how they source Panerai parts before you commit.

Before you ship, ask

  • Is my watch still under warranty, including any Pam.Guard extension? If so, use Panerai first.
  • Have you serviced this Panerai caliber before?
  • Do you use genuine Panerai parts, and where do they come from?
  • Will you pressure-test water resistance after closing the case?
  • Are you authorized by Panerai for service, and where does that show on Panerai's own website?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Panerai after-sales service, Panerai Pam.Guard warranty.

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