Panerai Watch Repair & Service

The watchmakers at Panerai's service centers are trained by its own master watchmakers, at the manufacture in Neuchâtel or locally. With a warranty that can reach 8 years, and vintage models it keeps for itself, Panerai is the first stop for most owners.

Panerai factory service

• Interval: a mechanical watch normally needs maintenance every five or six years.
• Repairs: Panerai gives an estimate for any work outside the warranty, and once you approve it, repairs and returns the watch in no more than four weeks.
• Warranty: a 2-year international limited warranty. Register a watch bought within the last two years with Pam.Guard, online by scanning the QR code on the warranty card, and it adds up to six years, for up to 8 years in total.

Independent Panerai service

Panerai states that its own after-sales service is the only center that can give technical assistance for vintage Panerai watches and for the most complicated models. For a modern, out-of-warranty Panerai with a simpler movement, a skilled independent can be an option; ask how they source Panerai parts before you commit.

Before you ship, ask

• Is my watch still under warranty, including any Pam.Guard extension? If so, use Panerai first.
• Have you serviced this Panerai caliber before?
• Do you use genuine Panerai parts, and where do they come from?
• Will you pressure-test water resistance after closing the case?
• Are you authorized by Panerai for service, and where does that show on Panerai's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Panerai after-sales service, Panerai Pam.Guard warranty.