Patek Philippe

Curated service providers experienced with Patek Philippe.

Surreal Van Gogh-style painting of a swirling watch dial and movement

The Last Wind-Up

Downtown Bozeman watch repair, restoration and retail shop run by watchmaker Dave Berghold since 1990, taking repairs in person and by mail.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Shami Fine Watchmaking

Fairfield, NJ family-run watch workshop with in-house watchmakers, an authorized service center for Baume & Mercier, Montblanc, Eterna and Jaeger-LeCoultre.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

DeMesy & Co.

Independent Dallas watch dealer offering service, overhaul and vintage restoration for Rolex, Patek Philippe, Audemars Piguet and Cartier. Not a Rolex dealer.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

E.D. Marshall Jewelers

Scottsdale store of a five-location Phoenix-area jeweler, with watchmakers on site for Swiss watch repair and some work sent back to the manufacturer.

BBB Accredited
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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Glezer-Kraus Incorporated

Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.

BBB Accredited
Insured Shipping
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Surreal Van Gogh-style painting of a swirling watch dial and movement

Honolulu Time Co.

Family-owned Honolulu watch and jewelry shop on Kapiolani Boulevard, open since 1978, offering Swiss watch sales, overhauls, batteries and pressure testing.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Henne Jewelers

Family-owned Pittsburgh jeweler in Shadyside since 1887 and Official Rolex Jeweler, doing most watch service in its own shop.

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Patek Philippe Watch Repair & Service

Patek Philippe's archives cover every watch it has produced since 1839, and every watch that comes in for service is checked against them first. The brand asks that its watches be serviced only by authorized retailers or authorized service centers, which in the US means its New York service center or an authorized retailer.

Patek Philippe factory service

Patek Philippe recommends a service every eight to ten years.

  • US service center: Patek Philippe Service Center USA (The Henri Stern Watch Agency), 45 Rockefeller Plaza, New York. Authorized retailers accept watches too.
  • Estimate: quick for modern watches made after 1980 with no visible damage; otherwise the watch is opened and a detailed estimate follows within five working days.
  • Turnaround: 6 to 12 weeks, ending with a 14-day inspection of water resistance, function and appearance.
  • Warranty: two years on the work, across the authorized network.
  • Prices: published as maximums in Swiss francs, for example 1,000 CHF for a self-winding watch.

Independent Patek Philippe service

Patek Philippe's position is that its watches should go only to authorized service. Owners most often consider an independent specialist for vintage pieces, where restoring original parts rather than replacing them matters. If you go that route, ask how any replacement part will be sourced.

Before you ship, ask

  • Are you an authorized Patek Philippe retailer or service center, where does that show on patek.com, and is the work done here or sent to Patek Philippe? If it is sent on, does the quote add a fee on top of the service center's charge?
  • For vintage pieces: will you consult me before replacing or refinishing the dial, hands or case?
  • Will I get a written estimate before work starts?
  • What warranty do you give on the work?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Patek Philippe service centers, Patek Philippe servicing steps, Patek Philippe service costs, Patek Philippe watch care, Patek Philippe watch care FAQ.

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