Union Square independent watch repair shop servicing Rolex, Omega, Cartier, Patek Philippe and 20+ other luxury brands, with mail-in repair from all 50 states.
Patek Philippe
Curated service providers experienced with Patek Philippe.
Greenwich Avenue jeweler since 1897 and Official Rolex Jeweler and Service Center, with its own watch workshop; Montblanc and Tudor service too.
Family watch repair business in Highlands Ranch, Colorado, since 1951, with a CW21-certified watchmaker on site and mail-in service for all 50 states.
Family-owned Melville, Long Island watch repair shop doing overhauls and restoration on luxury and everyday brands, walk-in or by mail from across the US.
Downtown Salt Lake City jeweler that Rolex lists as an Official Rolex Jeweler and Service Center, with its own watchmaker for movement overhauls.
Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.
Family-run watch repair shop in Midtown Manhattan's Diamond District, overhauling Swiss brands at its own bench, with walk-in and mail-in service.
Family-owned Los Angeles watch retailer, founded as a repair business in 1913, and an authorized service location for Baume & Mercier, Breitling and Montblanc.
Downtown Los Angeles watch service center listed by Baume & Mercier and Montblanc for service, with its own workshop, taking walk-ins and mail-in watches.
Family-owned watch and jewelry shop in downtown Lake Worth, serving the Palm Beaches since 1987 and servicing fine watches on the premises.
Family-owned Washington, DC jeweler on Connecticut Avenue that Rolex lists as a service center; Patek Philippe watches are taken in for service by the brand.
Independent watch and clock repair by mail from Fort White, Florida: high-grade mechanical and vintage watches, plus antique clocks. Call first to ship.
Patek Philippe Watch Repair & Service
Patek Philippe's archives cover every watch it has produced since 1839, and every watch that comes in for service is checked against them first. The brand asks that its watches be serviced only by authorized retailers or authorized service centers, which in the US means its New York service center or an authorized retailer.
Patek Philippe factory service
Patek Philippe recommends a service every eight to ten years.
- US service center: Patek Philippe Service Center USA (The Henri Stern Watch Agency), 45 Rockefeller Plaza, New York. Authorized retailers accept watches too.
- Estimate: quick for modern watches made after 1980 with no visible damage; otherwise the watch is opened and a detailed estimate follows within five working days.
- Turnaround: 6 to 12 weeks, ending with a 14-day inspection of water resistance, function and appearance.
- Warranty: two years on the work, across the authorized network.
- Prices: published as maximums in Swiss francs, for example 1,000 CHF for a self-winding watch.
Independent Patek Philippe service
Patek Philippe's position is that its watches should go only to authorized service. Owners most often consider an independent specialist for vintage pieces, where restoring original parts rather than replacing them matters. If you go that route, ask how any replacement part will be sourced.
Before you ship, ask
- Are you an authorized Patek Philippe retailer or service center, where does that show on patek.com, and is the work done here or sent to Patek Philippe? If it is sent on, does the quote add a fee on top of the service center's charge?
- For vintage pieces: will you consult me before replacing or refinishing the dial, hands or case?
- Will I get a written estimate before work starts?
- What warranty do you give on the work?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Patek Philippe service centers, Patek Philippe servicing steps, Patek Philippe service costs, Patek Philippe watch care, Patek Philippe watch care FAQ.