Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Patek Philippe Service Center USA

Patek Philippe's own US service center in Rockefeller Center, operated by The Henri Stern Watch Agency, by appointment only.

Patek Philippe
Authorized Service For
Patek Philippe
authorized
Verified Oct 15, 2026
45 Rockefeller Plaza, Suite 401, New York, NY 10111 (212) 218-1240

Patek Philippe Service Center USA, operated by The Henri Stern Watch Agency, Inc., is at 45 Rockefeller Plaza, Suite 401, New York. Patek Philippe lists it as its US service center. A 2015 Patek Philippe press release describes Henri Stern as its historical US subsidiary, with watchmakers repairing watches in New York; earlier reports say some vintage pieces and grand complications are still returned to Geneva.

Confirmed by the manufacturer: Patek Philippe lists this location as its approved service center for the United States.

How to bring your watch: Strictly by appointment. Patek says owners can contact the service center directly or go through an authorized Patek Philippe retailer.

hybrid — routine on site, complex sent out
local / walk-in only

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