Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Windsor Jewelers

SouthPark, Charlotte jeweler with in-house watchmakers; listed by Rolex as a Rolex service center and by Patek Philippe and Breitling as a drop-off point.

Breitling Multi-Brand / Generalist Patek Philippe Rolex TAG Heuer
Tudor Vintage (pre-1980)
Authorized Service For
Rolex Tudor
Also Works On
TAG Heuer
Authorized Drop-off Point For
Patek Philippe Breitling
authorized
Verified Oct 15, 2026
6809-D Phillips Place Court, Charlotte, NC 28210 704-556-7747 info@windsor-jewelers.com

Windsor Jewelers' Charlotte store is at 6809-D Phillips Place Court. Windsor says its in-house watchmakers carry out full movement overhauls in its own repair center, and that it services luxury Swiss, pre-owned and everyday watches, including vintage restorations.

Confirmed by the manufacturers: Rolex lists the Charlotte store as a Rolex service center; Tudor watches are serviced through the Rolex network. Patek Philippe lists Windsor as an authorized retailer and Breitling as a drop-off point; both send their watches to the manufacturer for service.

Also works on: Windsor says it also services TAG Heuer.

How to bring your watch: Walk in or book an appointment. Windsor also has a store in Winston-Salem.

in-house — all work on site
local / walk-in only

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