Bellevue Square store of Ben Bridge Jeweler, listed by Rolex as an Official Rolex Jeweler and Service Center and by Baume & Mercier as a service center.
Hamilton
Curated service providers experienced with Hamilton.
Family-owned Lower Gwynedd jeweler north of Philadelphia, a Rolex Service Center whose own watchmakers carry out all repairs on site.
Family watch repair business in Highlands Ranch, Colorado, since 1951, with a CW21-certified watchmaker on site and mail-in service for all 50 states.
Long-established Brentwood, Tennessee jeweler with a CW21-certified watchmaker; most repairs are done on site, others by a factory authorized service center.
Independent watchmaker Mark Sirianni repairs and restores watches in Kane, PA, with nationwide mail-in service for Rolex, Omega, Hamilton and pocket watches.
Family-owned Wellesley watch shop where AWCI CW21 watchmaker Leonid Pishnik performs repairs on premises; authorized service for Baume & Mercier and Montblanc.
Family-owned Melville, Long Island watch repair shop doing overhauls and restoration on luxury and everyday brands, walk-in or by mail from across the US.
Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.
Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.
Family-run watch repair shop in Midtown Manhattan's Diamond District, overhauling Swiss brands at its own bench, with walk-in and mail-in service.
Family-owned Los Angeles watch retailer, founded as a repair business in 1913, and an authorized service location for Baume & Mercier, Breitling and Montblanc.
Downtown Los Angeles watch service center listed by Baume & Mercier and Montblanc for service, with its own workshop, taking walk-ins and mail-in watches.
Hamilton Watch Repair & Service
Hamilton was founded in Lancaster, Pennsylvania in 1892 and made watches in the US until 1969. Today it is a Swatch Group brand, and it publishes its US service prices, which gives you a benchmark for any quote.
Hamilton factory service
- Complete Maintenance Service: the movement is dismantled, cleaned, oiled and reassembled, worn parts are replaced, and water resistance is restored. $180 for a quartz watch up to $370 for an automatic chronograph.
- Partial Maintenance Service: the case and bracelet are cleaned, gaskets and battery replaced, and water resistance restored. $60 to $70.
- Complications and vintage: priced by estimate.
Hamilton gives no fixed service interval but recommends a yearly water-resistance check. New watches carry a 2-year international warranty, and service by Hamilton's official partners carries its own 2-year warranty. Service goes through an authorized Hamilton service center or retailer.
Independent Hamilton service
Since January 1, 2016 the Swatch Group has supplied spare parts only to repairers it has approved for a parts account, so for a modern Hamilton, ask how the shop sources parts. For a vintage American Hamilton, a watchmaker who knows the older movements is often the better choice.
Before you ship, ask
- Is my watch still under Hamilton's 2-year warranty? If so, use Hamilton first.
- How does your price compare with Hamilton's published price for the same service?
- Do you hold a Swatch Group parts account, or how do you source Hamilton parts?
- For vintage pieces: have you serviced this movement before?
- Are you authorized by Hamilton for service, and where does that show on Hamilton's own website?
- Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Hamilton service prices, Hamilton watch service, Hamilton international warranty, Hamilton Watch Company history, Watch Guy on the Swatch Group parts policy.