Hamilton Watch Repair & Service

Hamilton was founded in Lancaster, Pennsylvania in 1892 and made watches in the US until 1969. Today it is a Swatch Group brand, and it publishes its US service prices, which gives you a benchmark for any quote.

Hamilton factory service

• Complete Maintenance Service: the movement is dismantled, cleaned, oiled and reassembled, worn parts are replaced, and water resistance is restored. $180 for a quartz watch up to $370 for an automatic chronograph.
• Partial Maintenance Service: the case and bracelet are cleaned, gaskets and battery replaced, and water resistance restored. $60 to $70.
• Complications and vintage: priced by estimate.

Hamilton gives no fixed service interval but recommends a yearly water-resistance check. New watches carry a 2-year international warranty, and service by Hamilton's official partners carries its own 2-year warranty. Service goes through an authorized Hamilton service center or retailer.

Independent Hamilton service

Since January 1, 2016 the Swatch Group has supplied spare parts only to repairers it has approved for a parts account, so for a modern Hamilton, ask how the shop sources parts. For a vintage American Hamilton, a watchmaker who knows the older movements is often the better choice.

Before you ship, ask

• Is my watch still under Hamilton's 2-year warranty? If so, use Hamilton first.
• How does your price compare with Hamilton's published price for the same service?
• Do you hold a Swatch Group parts account, or how do you source Hamilton parts?
• For vintage pieces: have you serviced this movement before?
• Are you authorized by Hamilton for service, and where does that show on Hamilton's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Hamilton service prices, Hamilton watch service, Hamilton international warranty, Hamilton Watch Company history, Watch Guy on the Swatch Group parts policy.