Movado

Curated service providers experienced with Movado.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Shami Fine Watchmaking

Fairfield, NJ family-run watch workshop with in-house watchmakers, an authorized service center for Baume & Mercier, Montblanc, Eterna and Jaeger-LeCoultre.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Borsheims

Omaha jeweler since 1870, authorized by Omega, Breitling and Montblanc for service, with routine work in house and complex repairs sent to brand partners.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Glezer-Kraus Incorporated

Barrington, Illinois watch service house since 1969, authorized by Jaeger-LeCoultre, IWC, Baume & Mercier and Montblanc. Walk-up window and mail-in.

BBB Accredited
Insured Shipping
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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Stoll & Co.

Dayton, Ohio service center founded in 1982, with about 40 watchmakers and authorized service for brands including Baume & Mercier, IWC and Jaeger-LeCoultre.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

J & J Watch Repair

Family-owned Melville, Long Island watch repair shop doing overhauls and restoration on luxury and everyday brands, walk-in or by mail from across the US.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Saltzman's Watches

Family watch repair shop in Cranston, RI, rooted in a 1940 watch hospital, servicing a wide range of brands in its own workshop and by nationwide mail-in.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Fulop Watch Repair

Family-owned Massapequa, New York watch repair shop, established 1973, that finishes every repair on its own premises and accepts watches by mail.

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Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Grand Central Watch

Family-run watch repair shop in Grand Central Terminal since 1952, with its own workshop and authorized service for Jaeger-LeCoultre, IWC and Baume & Mercier.

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Surreal Van Gogh-style painting of a swirling watch dial and movement

Carignan Watch Co.

Belmont, New Hampshire shop specializing in mechanical watch and clock restoration, serving mail-in customers nationwide, with walk-in by appointment.

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Movado Watch Repair & Service

Movado's factory service runs by mail through Movado Group in Moonachie, New Jersey, and its rules are simple. For the 2-year warranty, only an authorized service center should open the case. After that, Movado says any properly trained and equipped watchmaker may do the work.

Movado factory service

Movado recommends checking the case seals and gaskets every 2 to 3 years to keep the watch water resistant, inspecting a mechanical movement for service every 3 to 5 years, and checking a quartz movement at each battery change.

  • Warranty: 2-year limited warranty when bought from an authorized Movado dealer.
  • Service center: Movado Group (MGI), Moonachie, New Jersey (mail only, no walk-ins).

To start a repair, create an account at Movado Group's service site, mail the watch to Moonachie, or use an authorized Movado service center. If the watch is still under warranty, include a dated receipt.

Independent Movado service

Movado will not accept a watch for warranty repair if anyone other than an authorized service center has opened it, and an authorized retailer is not necessarily an authorized service center. Once the warranty has ended, Movado says anyone with proper training and equipment, including water-resistance testers, may repair the watch.

Before you ship, ask

  • Is my watch still under Movado's 2-year warranty? If so, use Movado or an authorized service center first.
  • Are you an authorized Movado service center, or an independent?
  • Can you pressure-test water resistance after opening the case?
  • For an automatic Movado: have you serviced this movement before?
  • Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: How do I get my Movado repaired?, How often should I get my Movado serviced?, Can my local jeweler service my watch?, Movado limited warranty.

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