Tudor Watch Repair & Service

Tudor's first in-house movement, the MT5621, arrived only in 2015, and that one date shapes service more than anything else. Newer Tudors with manufacture (MT) calibers belong with Tudor's own network, which includes official Rolex service centers. Earlier models generally used outside movements, such as ETA, that many independent watchmakers know well.

Tudor factory service

Tudor recommends a service about every 10 years, depending on the model and how you wear it. The watch is fully dismantled and cleaned, worn parts are replaced with genuine Tudor parts, and accuracy, power reserve and water resistance are tested. Expect an estimate first and at least four to six weeks for a complete overhaul. A serviced watch carries a two-year service guarantee.

Watches sold since 2020 carry a five-year guarantee, as long as an official Tudor retailer completed the guarantee card at purchase. Service is available through official Tudor retailers and service centers, and through official Rolex service centers.

Independent Tudor service

Tudor says any third-party work, or any non-Tudor part, voids both the guarantee and the service guarantee, so use Tudor while either one runs. After that, the movement decides. Vintage and pre-2015 Tudors, with movements from makers such as ETA, are good candidates for an experienced independent.

Before you ship, ask

• Is my watch still under Tudor's 5-year guarantee or 2-year service guarantee? If so, use Tudor first.
• Does my watch have a Tudor manufacture (MT) movement or an outside movement, and have you serviced it?
• Do you use genuine Tudor parts, and where do they come from?
• Will I get a written estimate before work starts?
• Are you authorized by Tudor for service, and where does that show on Tudor's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Tudor FAQ, Tudor guarantee, Tudor after-sales service, WatchTime on the MT5621, Tudor's first manufacture movement.