Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Impressionist painting of a watchmaker showing a client a tray of luxury watches

Rolex Boutique Bucherer, Michigan Avenue

Name: Rolex Boutique Bucherer, Michigan Avenue
Telephone: +1 312-951-1041

Rolex boutique operated by Bucherer on Chicago's Michigan Avenue, authorized by Rolex to arrange servicing for Rolex watches.

Rolex Tudor

Authorized Drop-off Point For

Rolex Tudor

authorized

Verified Oct 16, 2026

701 N. Michigan Ave., Chicago, IL 60611 +1 312-951-1041 customerservice.us@bucherer.com

Rolex Boutique Bucherer at 701 North Michigan Avenue, in the Warwick Allerton building in Chicago, is a single-brand Rolex boutique operated by Bucherer. The boutique's servicing page says it is authorized to receive Rolex watches for servicing. Bucherer says its boutiques handle smaller services, while overhauls are done in its large central ateliers. No source we found places a watchmaker at this boutique.

Confirmed by the manufacturer: Rolex lists the boutique as an Official Rolex Jeweler authorized to arrange servicing for Rolex watches. Tudor watches are serviced through the Rolex network.

What we do: Intake of Rolex and Tudor watches into Rolex's own service network.

How to bring your watch: Walk in during opening hours. Bucherer lists hours of Monday to Saturday 11am to 6pm and Sunday 12pm to 5pm. Bucherer's US watch service line is 800.348.3332 (option 3).

drop-off point — work sent out

local / walk-in only