Tissot Watch Repair & Service

Tissot publishes its US service prices, which makes it easy to weigh a factory service against an independent's quote. A Tissot under warranty belongs with Tissot, though: even a battery change by someone it has not authorized ends the coverage.

Tissot factory service

Tissot offers three service levels:

• Light Service: minor work for a minimum labor fee, with no service warranty.
• Partial Service: keeps the watch clean and water resistant, including new gaskets and a battery for quartz models.
• Complete Service: a full movement overhaul, from $130 for a quartz watch to $310 for a mechanical chronograph.
• Service warranty: 24 months on each intervention.
• New-watch warranty: 24 months, activated by an official Tissot dealer.

Independent Tissot service

Tissot's warranty does not cover a watch handled by non-authorized people, including for a battery change. Out of warranty, parts are the question: Tissot is a Swatch Group brand, and since January 1, 2016 the group has supplied spare parts only to repairers it has approved for a parts account. Compare the independent's quote with Tissot's published price, and ask how the shop sources parts.

Before you ship, ask

• Is my watch still under Tissot's 24-month warranty? If so, use Tissot first.
• How does your price compare with Tissot's published price for the same service?
• Do you hold a Swatch Group parts account, or how do you source Tissot parts?
• Will you pressure-test water resistance after closing the case?
• Are you authorized by Tissot for service, and where does that show on Tissot's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Tissot services and prices, Tissot warranty, Watch Guy on the Swatch Group parts policy.