Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

The Jewelry Center

Name: The Jewelry Center
Telephone: (414) 282-7241

The Jewelry Center's Greenfield store has the group's only on-site watchmaker, for basic repairs and batteries; advanced work goes to its Brookfield workshop.

Citizen Gucci Movado Multi-Brand / Generalist Omega

Seiko Victorinox Swiss Army

Also Works On

Citizen Gucci Movado Omega Seiko Victorinox Swiss Army

BBB Accredited

independent

Verified Nov 6, 2026

7477 W Layton Ave, Greenfield, WI 53220 (414) 282-7241

The Jewelry Center has served the Milwaukee area since 2003 and now runs four stores. Its Greenfield location in Layton Plaza is the only one with a watchmaker on site, which makes it the place to go if you want a basic repair handled without the watch leaving the store.

Servicing your watch here. The Greenfield watchmaker handles battery changes, usually while you wait, and other basic repairs. For overhauls and other advanced work, the store sends the watch to its sister workshop, Watch Repair Professionals in Brookfield. Ask for a written estimate and how long the watch will be away before you leave it.

Brands. The store names Citizen, Seiko, Movado, Omega, Gucci and Swiss Army among the brands it works on. No watch manufacturer lists it as an authorized service center, so check the maker's terms first on a watch still under warranty.

Visiting. 7477 W Layton Ave, Greenfield, WI 53220. Tuesday to Friday 10 AM to 5:30 PM, Saturday 10 AM to 3 PM, closed Sunday and Monday. Call (414) 282-7241. To send a watch by mail instead, use Watch Repair Professionals.

hybrid — routine on site, complex sent out

local / walk-in only