Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Sumpters Jewelry & Watches

Name: Sumpters Jewelry & Watches
Telephone: (704) 399-5348

Independent Charlotte jewelry and pre-owned watch dealer on Wilkinson Boulevard, with in-house watch servicing, repair, battery service and pressure testing.

Multi-Brand / Generalist Rolex

Also Works On

Rolex

independent

Verified Oct 16, 2026

3501 Wilkinson Blvd, Charlotte, NC 28208 (704) 399-5348

Sumpters Jewelry & Watches is an independent jewelry and pre-owned watch dealer on Wilkinson Boulevard in Charlotte. It sells pre-owned Rolex and other luxury watches, and it keeps its watch servicing in-house, done by watchmakers the shop says have over 40 years of experience.

Servicing your watch here. The shop offers watch servicing and repair, battery service, pressure testing and bracelet rebuilds. It works on Rolex but states it is not affiliated with Rolex, so for a watch still under factory warranty, start with the brand. It does not list other brands it services, so call to ask about yours.

Visiting. 3501 Wilkinson Blvd, Charlotte. Bring the watch in Monday to Friday, 10 AM to 5 PM. The shop does not mention mail-in, so plan to visit in person. For watch service questions, call (704) 399-5348.

in-house — all work on site

local / walk-in only