Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

RGM Watch Company

Name: RGM Watch Company
Telephone: (717) 653-9799

Mount Joy, PA watchmaker founded in 1992 by Roland G. Murphy, Fortis's US service center, repairing modern, vintage, pocket and complicated watches by mail.

Fortis Multi-Brand / Generalist Pocket Watches RGM Sinn

Vintage (pre-1980)

Authorized Service For

Fortis RGM

Also Works On

Sinn

authorized

Verified Oct 16, 2026

801 W Main St, Mount Joy, PA 17552 (717) 653-9799

RGM Watch Co. makes its own American mechanical watches, and it services other makers' watches too. Roland G. Murphy founded it in Mount Joy in 1992 after working at Hamilton Watch Company.

Servicing your watch here. Fortis lists RGM as its only US service center, and RGM services its own watches. The shop says its watchmakers do the work on site, taking on high-end, luxury and complicated timepieces, modern or antique, including pocket watches and Sinn. Services include complete service (disassembly, inspection, cleaning, lubrication and timing), dial refinishing, case and bracelet refinishing, and parts fabrication. RGM publishes service price ranges on its repair page.

Mailing it in. Ship from anywhere in the US by a traceable, insured method with signature required. Include the completed service form and address the package to RGM, Attn: Service. Questions go to repairs@rgmwatches.com.

Visiting. 801 W Main St, Mount Joy. (717) 653-9799.

in-house — all work on site

nationwide (mail-in)