Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Impressionist painting of a watchmaker showing a client a tray of luxury watches

IWC Schaffhausen Boutique, Troy

Name: IWC Schaffhausen Boutique, Troy
Telephone: (248) 862-9721

Official IWC boutique at the Somerset Collection in Troy, Michigan, a service drop-off point for IWC's own service center.

IWC Schaffhausen

Authorized Drop-off Point For

IWC Schaffhausen

authorized

Verified Oct 16, 2026

2800 W Big Beaver Rd, Troy, MI 48084 (248) 862-9721

The IWC Schaffhausen Boutique in Troy is an official IWC store at the Somerset Collection. IWC is unusually clear about its role: its own boutique page lists the location as "Service drop off only."

Servicing your watch here. Bring your IWC to the boutique and it is sent to IWC's internal service center for the repair. No work is done in the store, so plan for the watch to be away while IWC handles it.

Visiting. 2800 W Big Beaver Road, Somerset Collection, Troy. Drop off in person; call ahead to check opening hours. (248) 862-9721.

drop-off point — work sent out

local / walk-in only