Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Hale's Jewelers

Greenville jeweler and Official Rolex Jeweler whose own technicians handle watch maintenance and overhauls, with some brands sent to the manufacturer.

independent

Hale's Jewelers is a Greenville, South Carolina jeweler on Verdae Boulevard and is listed on rolex.com as an Official Rolex Jeweler. The shop says its technicians offer "full maintenance, movement overhauls, gasket replacement, and pressure testing" and that it services most major Swiss brands.

Brands serviced: Rolex (servicing arranged through the store) and, per the shop, most major Swiss brands. The shop notes some brands, Ebel for example, must be serviced by the original manufacturer.

What we do: Battery replacement, strap changes, full maintenance, movement overhauls, gasket replacement and pressure testing, according to the shop. Work the shop cannot do on site goes to the manufacturer or its representative.

How we collect your watch: In person at the Greenville store. No mail-in service is described on the shop's site.

hybrid — routine on site, complex sent out
local / walk-in only

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