Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Bob Richards Jewelers

Name: Bob Richards Jewelers
Telephone: (901) 751-8052

Germantown, Tennessee jeweler founded in 1927 as a watch repair shop, with in-house watchmakers servicing Rolex, Omega, TAG Heuer and other Swiss watches.

Baume & Mercier Omega Rolex TAG Heuer

independent

2026-10-06

1696 S. Germantown Rd., Germantown, TN 38138 (901) 751-8052

Bob Richards Jewelers is a family jeweler in Germantown, Tennessee, in the Memphis area, whose history goes back to a watch repair shop opened in 1927. The shop says it has four in-house watchmakers holding AWCI CW21 certificates.

Brands serviced: Rolex, TAG Heuer, Omega, Baume & Mercier and other Swiss brands

What we do: Complete service by in-house watchmakers, plus battery and crystal replacement, link adjustment, cleaning and polishing, demagnetizing, water damage repair and restoration. The shop says a complete service carries a two-year warranty, excluding stems, crowns and crystals.

How we collect your watch: Walk-in at the Germantown store.

in-house — all work on site

local / walk-in only