Longines Watch Repair & Service

Longines publishes its US service prices, so you can see the factory cost before you compare any other quote, and mechanical Longines bought since 2021 carry a 5-year warranty. Vintage Longines are common, and once the warranty has ended an independent who knows the older calibers is often a good choice.

Longines factory service

• Partial Service (cleaning, a battery for quartz, a water-resistance test): $100 to $120.
• Full Service (movement disassembled, cleaned and oiled, worn parts replaced, case refinished): $250 for a quartz watch up to $500 for a mechanical chronograph or great complication.
• Vintage calibers made before 1990: priced by estimate.
• Service warranty: 24 months on every service.
• New-watch warranty: 24 months, or 5 years for mechanical watches bought from January 1, 2021.

Send a watch through an official Longines dealer or an approved service center, or by mail after filling in Longines' online form. Longines does not publish a fixed service interval.

Independent Longines service

Work by anyone Longines has not authorized voids the warranty, so use Longines while it runs. After that, parts are the question: Longines is a Swatch Group brand, and since January 1, 2016 the group has supplied spare parts only to repairers it has approved for a parts account. Before restoring a vintage piece, consider Longines' certificate of authenticity, which costs $300.

Before you ship, ask

• Was my watch bought after January 1, 2021? A mechanical Longines may still be under its 5-year warranty.
• How does your price compare with Longines' published price for the same service?
• Do you hold a Swatch Group parts account, or how do you source Longines parts?
• For vintage pieces: will you keep the original dial and hands?
• Are you authorized by Longines for service, and where does that show on Longines's own website?
• Will the work be done on site, or sent elsewhere? If it is sent on, where does it go, and does the quote add a fee on top of the service center's charge?

Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.

Sources: Longines service pricing, Longines warranty, Watch Guy on the Swatch Group parts policy.