Boise jeweler since 1966 and an Official Rolex Jeweler & Service Center, with an in-house watchmaker handling Rolex servicing.
Rolex
Curated service providers experienced with Rolex.
Burlington, Vermont jeweler and Rolex service center, with Rolex-trained watchmakers servicing Rolex and other watches on site at its Main Street store.
Greenville jeweler and Official Rolex Jeweler whose own technicians handle watch maintenance and overhauls, with some brands sent to the manufacturer.
Cranston jeweler listed by Rolex as an Official Rolex Retailer and service center, with a watch workshop that also handles TUDOR, Breitling, Grand Seiko and more.
Philadelphia Walnut Street store of The 1916 Company, an Official Rolex Jeweler that accepts Rolex watches for servicing.
Norman, Oklahoma jeweler listed by Rolex as an Official Rolex Retailer and Service Center, handling Rolex servicing from bracelet adjustments to full overhauls.
Oklahoma City jeweler and official Rolex service center, with Rolex-trained watchmakers on staff who also handle repairs on other watch brands.
Albuquerque jeweler at ABQ Uptown listed by Rolex as an Official Rolex Jeweler and Rolex service center.
Fargo store of family-owned Gunderson's Jewelers, an Official Rolex Retailer that accepts Rolex watches for servicing.
Louisville jeweler listed by Rolex as an Official Rolex Jeweler and Service Center, with a watch repair department for Rolex and other watches.
West Des Moines jeweler listed on rolex.com as an Official Rolex Retailer and Service Center, with its own horologists servicing watches of any brand.
Little Rock jeweler listed by Rolex as an Official Rolex Retailer and Rolex service center, offering Rolex servicing and repairs on other watch brands.
Rolex owners can use Rolex's own network of Official Rolex Jewelers and Service Centers, or an independent watchmaker.
Rolex factory service
Rolex recommends servicing a Rolex approximately every 10 years, depending on the model and how it is worn. Its network of Official Rolex Jewelers and Service Centers covers more than 100 countries, with watchmakers selected and trained by Rolex. A Rolex service starts with an estimate. The movement is then fully dismantled, cleaned, reassembled and lubricated, seals are replaced, and accuracy and waterproofness are tested. A serviced watch comes back with a two-year international service guarantee.
New Rolex watches carry a five-year international guarantee. It does not cover a watch that has been materially modified with non-genuine Rolex parts.
Independent Rolex service
An independent watchmaker can be a good choice for an out-of-guarantee or vintage Rolex, especially where you want original parts kept rather than replaced. Because the guarantee excludes non-genuine parts, ask exactly where any replacement part comes from.
Before you ship, ask
- Is this shop listed on rolex.com as an Official Rolex Jeweler, a Service Center, or neither?
- Will every replacement part be genuine Rolex?
- For vintage pieces: will you keep the original dial, hands and bezel, and return any parts you replace?
- Will I get a written estimate before work starts?
Providers on this page were researched against our Standard at the time they were listed and are rechecked periodically. Details can change between checks, so confirm terms, pricing and turnaround directly with the provider before sending your watch.
Sources: Rolex watch care FAQ, The Rolex servicing procedure, The Rolex guarantee.