Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

The Watchmaker, Stoneham

Stoneham, Massachusetts watch repair shop with its own workshop, listed by Oris, Baume & Mercier, Montblanc and Jaeger-LeCoultre for service, and serving owners nationwide by mail.

Authorized Service For
Oris Baume & Mercier Montblanc Jaeger-LeCoultre
Also Works On
Cartier TAG Heuer Omega Tissot Rado Longines Hamilton
authorized
Verified Oct 16, 2026

The Watchmaker is at 271 Main Street, Suite 205, in Stoneham, Massachusetts. The shop says it opened in 1987 and now focuses on repair only. The Watchmaker says its own workshop and team of watchmakers in Stoneham handle the work, and that watches which must be serviced at the manufacturer are sent there.

Confirmed by the manufacturers: Oris and Baume & Mercier list the store as a service center, Montblanc names it among its US authorized repair locations for watches (as Boston Watch Co., The Watchmaker), and Jaeger-LeCoultre lists it as an official repairer.

Also works on: The Watchmaker says it also services Cartier, TAG Heuer, Omega, Tissot, Rado, Longines and Hamilton.

How to bring your watch: By mail. The Watchmaker publishes shipping instructions and offers prepaid labels; send the watch by USPS Registered Mail with its Timepiece Repair Form to the Service Department at 271 Main Street, Suite 205. The shop says it photographs each watch on arrival and emails the photos, and gives a free estimate on modern watches. The Watchmaker lists hours of Monday to Friday 9:30am to 5pm.

hybrid — routine on site, complex sent out
nationwide (mail-in)
1987

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