Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Shreve & Co., Palo Alto

Name: Shreve & Co., Palo Alto
Telephone: (650) 327-2211

Palo Alto jeweler that Rolex lists as an Official Rolex Retailer, taking Rolex and Tudor watches in for service, with overhauls by its own watchmakers.

Rolex Tudor

Authorized Drop-off Point For

Rolex Tudor

authorized

Verified Oct 22, 2026

129 Stanford Shopping Center, Palo Alto, CA 94304 (650) 327-2211

Shreve & Co. moved its flagship from San Francisco to 129 Stanford Shopping Center in Palo Alto in 2024; the company dates to 1852. Rolex lists it as an Official Rolex Retailer authorized to arrange servicing, so Rolex watches left here are serviced through the Rolex network; Tudor lists it as an official retailer. For other watches it says its team of watchmakers does overhauls (disassembly, ultrasonic cleaning, re-lubrication, reassembly and regulation) and battery work; it does not say where that work is done, and no watchmaker is named.

Brands taken in for service: Rolex and Tudor (Rolex authorizes this store to take Rolex watches in for service; Tudor watches are serviced through the Rolex network).

How to bring your watch: In person, Monday to Saturday 10am to 6pm and Sunday 11am to 6pm, or book an appointment. After a complete Rolex service, Rolex's two-year service guarantee applies.

unverified — ask provider

local / walk-in only