Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Merkley Kendrick Jewelers

Louisville jeweler with in-house watchmakers and a mail-in repair service, listed by Rolex as a Rolex service center.

Authorized Service For
Rolex Tudor
authorized
Verified Oct 16, 2026

Merkley Kendrick Jewelers is at 138 Chenoweth Lane in Louisville, Kentucky. Merkley Kendrick says it has an in-house team of watchmakers, and that it follows the Rolex Service Procedure for Rolex work.

Confirmed by the manufacturer: Rolex lists the Louisville store as a Rolex service center. Tudor watches are serviced through the Rolex network.

How to bring your watch: Walk in to the showroom or call. If you cannot travel to the store, Merkley Kendrick offers mail-in repair through a request form on its website, and ships the watch back to you once the work is done. Merkley Kendrick lists hours of Tuesday, Wednesday, Friday and Saturday 9:30am to 5:30pm and Thursday 9:30am to 7pm; closed Sunday and Monday.

in-house — all work on site
nationwide (mail-in)

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