Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Martinez & Hood Watches to Jewelry

Austin watch shop run by Paul Martinez and John Hood (CW21, self-stated), doing all repairs in house, with a two-year warranty on full service.

independent
Verified Oct 22, 2026

Martinez & Hood Watches to Jewelry is at 6003 Burnet Road in Austin. It says all repairs are done in house by Paul Martinez and John Hood, who share more than 50 years of experience; it says John Hood is an AWCI CW21 certified watchmaker who trained at the Swatch Group service center. It lists cleaning, oiling and adjustment, crowns and crystals, case and band polishing, dial refinishing, movement replacement and full refurbishments, and specializes in Rolex, Cartier, Breitling, Omega and TAG Heuer without claiming brand authorization. Full-service repairs carry a two-year warranty.

How to bring your watch: Visit Monday to Friday 11:30am to 5:30pm for a free estimate. Its website does not mention mail-in service.

unverified — ask provider
local / walk-in only

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