Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

James & Sons Fine Jewelers, Orland Park

Orland Park jeweler that Rolex lists as an Official Rolex Jeweler, taking Rolex and Tudor watches in for service, with batteries and polishing done in house.

Authorized Drop-off Point For
Rolex Tudor
authorized
Verified Oct 21, 2026

James & Sons Fine Jewelers is at 14205 South LaGrange Road in the Orland Park Crossing shopping center. It says the family business opened in 1964, and it also has stores in Naperville and in Schererville, Indiana. Rolex lists this store as an Official Rolex Jeweler with Rolex services available at the store, and Tudor lists it as an official retailer. Rolex does not list this store as a Service Center; it lists the company's Naperville store as one. At this store it offers battery replacement with a one-year warranty, polishing in its own workshop, and strap and bracelet adjustment. No watchmaker is named.

Brands taken in for service: Rolex and Tudor (Rolex authorizes this store to take Rolex watches in for service; Tudor watches are serviced through the Rolex network).

How to bring your watch: In person at the store. After a complete Rolex service, Rolex's two-year service guarantee applies.

unverified — ask provider
local / walk-in only

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