Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

James & Sons Fine Jewelers, Naperville

Name: James & Sons Fine Jewelers, Naperville
Telephone: (630) 281-5900

Naperville store of James & Sons that Rolex lists as an Official Rolex Jeweler and Service Center, with Rolex-trained watchmakers servicing Rolex watches.

Rolex Tudor

Authorized Service For

Rolex Tudor

authorized

Verified Oct 23, 2026

110 S Washington St, Naperville, IL 60540 (630) 281-5900 naperville@jamesandsons.com

James & Sons Fine Jewelers' Naperville store is at 110 South Washington Street in downtown Naperville. The family business says it opened in 1964 and also has stores in Orland Park and Schererville, Indiana. Rolex lists the Naperville store as an Official Rolex Jeweler and Service Center, and the James & Sons Rolex servicing page describes the company as a Rolex Authorized Service Center whose watchmakers are part of Rolex's worldwide network of Rolex-trained watchmakers. No watchmaker is named.

Brands serviced here: Rolex and Tudor (Rolex lists this store as a service center; Tudor watches are serviced through the Rolex network).

How to bring your watch: In person, Tuesday to Friday 11am to 7pm, Saturday 10am to 5pm and Sunday 12pm to 5pm, per the store's contact page. After a complete Rolex service, Rolex's two-year service guarantee applies.

unverified — ask provider

local / walk-in only