Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Oil painting close-up of a watch movement with an engraved bridge, gold gear train and tweezers

Heller Jewelers

Name: Heller Jewelers
Telephone: (925) 904-0200

San Ramon jeweler at City Center Bishop Ranch that Rolex lists as an Official Rolex Retailer and Service Center, servicing Rolex and Tudor watches.

Rolex Tudor

Authorized Service For

Rolex Tudor

authorized

Verified Oct 22, 2026

6000 Bollinger Canyon Rd, Suite 1506, San Ramon, CA 94583 (925) 904-0200

Heller Jewelers is in Suite 1506 at 6000 Bollinger Canyon Road in City Center Bishop Ranch, San Ramon; it opened in San Ramon in 1996. Rolex lists it as an Official Rolex Retailer and Service Center. It says its watchmakers perform full movement service (disassembly, ultrasonic cleaning, lubrication and reassembly), case and bracelet polishing, water resistance tests and batteries; they are not named. It also sells Tudor, Cartier, Jaeger-LeCoultre, Grand Seiko and TAG Heuer watches.

Authorized service: Rolex (Rolex lists this store as a Service Center). Tudor watches are serviced through the Rolex network.

How to bring your watch: In person, Monday to Saturday 10am to 5pm and Sunday 11am to 4pm by appointment, or book an appointment online. After a complete Rolex service, Rolex's two-year service guarantee applies.

unverified — ask provider

local / walk-in only