Watch Service Concierge: Curated Watch Service Providers, By Brand

A curated directory of watch service providers, organized by brand. Every listing is researched before it's published, so you can find someone who knows your Rolex, your Patek or your Omega.

Surreal Van Gogh-style painting of a swirling watch dial and movement

Forgotten Times Ltd.

Arlington Heights watch shop, established 1991, repairing and restoring modern and vintage watches, with a self-stated AWCI CW21 credential.

independent
Verified Oct 21, 2026

Forgotten Times is at 114 North Evergreen Avenue in downtown Arlington Heights. It says it has repaired, bought and sold modern and vintage watches since 1991. It also says it is CW21 certified by the American Watchmakers-Clockmakers Institute and a member of AWCI and the National Association of Watch and Clock Collectors; these are its own statements, and the certified watchmaker is not named. Google reviewers name Joe. Its website does not list individual services, turnaround, prices or a warranty, or say whether all work is done on site.

How to bring your watch: In person, Tuesday and Friday 9am to 5pm, Thursday 9am to 7pm and Saturday 9am to 3pm (closed Sunday, Monday and Wednesday). Its website does not mention mail-in service.

unverified — ask provider
local / walk-in only

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